Effective Date: 19 October 2026

Privacy Policy - TrueKinds Foundation

TrueKinds Foundation is an organization committed to promoting kindness, compassion, social responsibility, and positive change.

Official website: https://truekindsfoundation.com/

Email: info@truekindsfoundation.com

Phone / WhatsApp: +91 9144302240

For privacy-related questions, requests, or complaints, you may contact us using the details above

TrueKinds Foundation (“TrueKinds,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website at https://truekindsfoundation.com/, contact us, participate in our activities, or interact with our services.

We aim to handle personal information transparently and in accordance with applicable laws of India, including the Information Technology Act, 2000, and applicable rules, as well as the Digital Personal Data Protection Act, 2023, and the rules and provisions applicable from time to time.

By using our website, you acknowledge that you have had an opportunity to read this Privacy Policy. Where consent is legally required, we will seek it through an appropriate process. Your use of the website does not replace any consent required by law.

Depending on how you interact with our website, we may collect the following categories of information.

If donation facilities are available on our website or through an authorized platform, we may process information reasonably necessary to administer contributions, such as:

Donor name and contact details.
Donation amount, date, and transaction reference.
Information needed for applicable accounting, audit, tax, or legal requirements.
Receipt details, where applicable.

Payments may be processed by authorized third-party payment service providers. We do not intend to collect or store full payment card details, banking passwords, UPI PINs, or other payment authentication credentials on our own systems.

The information collected and the party responsible for processing it will depend on the payment method and platform used.

If you contact us by email, telephone, WhatsApp, social media, or another communication channel, we may retain relevant communications and contact details to respond to your enquiry, maintain appropriate records, and address follow-up requests.

Third-party communication services may process information under their own privacy policies and terms.

We handle personal information on a lawful basis appropriate to the circumstances. Depending on the applicable law and the activity, this may include:

Consent provided for a clearly stated purpose.
Processing necessary for a purpose permitted by applicable law.
Compliance with legal obligations.
Other lawful grounds recognized by applicable legislation.

Where processing relies on consent, you may withdraw that consent using the relevant contact channel or available withdrawal mechanism, subject to applicable law. Withdrawal does not invalidate processing lawfully carried out before withdrawal.

We will not treat consent as unlimited permission to use information for any purpose.

Our website may use cookies or similar technologies to support basic website functions, maintain security, remember preferences, or understand website performance.

Depending on the tools enabled, these technologies may include:

Essential cookies required for website functionality.
Preference cookies that remember selected settings.
Analytics cookies used to understand website usage.
Other technologies enabled by third-party integrations.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

You may be able to control cookies through your browser settings or a cookie preference tool, if available. Disabling certain cookies may affect website functionality.

For information about specific cookies, their providers, and retention periods, please refer to the cookie settings or additional cookie information provided on our website, where available.

Our website may contain links to external websites, donation platforms, social media platforms, payment services, or other third-party resources.

These services may include Google, Facebook, Instagram, LinkedIn, WhatsApp, Trustpilot, and other providers, depending on the links and integrations available on our website.

When you visit or interact with a third-party service, that provider may collect and process information according to its own privacy policy, terms, and settings.

TrueKinds Foundation does not control the privacy practices, security, content, or availability of independent third-party websites. We encourage you to review their privacy policies before providing personal information.

The inclusion of an external link does not necessarily imply endorsement of every practice or statement of that third party.

When you contact us, submit an enquiry, or communicate with our team, we may collect information such as:

Your name.
Email address.
Mobile or telephone number.
The contents of your message or enquiry.
Any additional information you voluntarily provide.

Please do not submit passwords, financial account credentials, government identification numbers, or other sensitive information unless specifically required through a legitimate, secure, and authorized process.

When you visit our website, certain technical information may be collected by our hosting provider or website technologies, depending on the configuration. This may include:

Internet Protocol (IP) address.
Browser type and version.
Device and operating system information.
Pages visited and approximate visit times.
Referring website or page.
Basic diagnostic, security, and performance logs.

We use such information where necessary for website operation, security, troubleshooting, and performance improvement.

We may use personal information for legitimate and specified purposes, including:

Responding to questions, messages, and requests.
Communicating with donors, volunteers, supporters, and other individuals who contact us.
Administering donations and issuing receipts where applicable.
Maintaining organizational, financial, and statutory records.
Providing information about our activities when appropriate and permitted.
Operating, maintaining, and improving our website.
Detecting suspicious activity, preventing fraud, and protecting our systems.
Complying with applicable legal, accounting, regulatory, and reporting obligations.
Establishing, exercising, or defending legal claims where necessary.

We will not knowingly use personal information for purposes unrelated to the stated purpose without an appropriate legal basis or consent where required by applicable law.

We do not sell personal information as a business practice.

We may disclose or make personal information available to third parties when reasonably necessary for the purposes described in this Policy, including:

Website hosting providers, technical support providers, email services, security tools, and other service providers may process information on our behalf where required to provide their services.

If donations or online payments are accepted, relevant information may be shared with authorized payment gateways, banks, payment service providers, or financial institutions to process transactions and maintain necessary records.

Information may be shared with authorized accountants, auditors, legal advisers, or professional service providers where necessary for their work.

We may disclose information when required by applicable law, a valid legal process, a competent authority, or where disclosure is otherwise legally permitted and necessary to protect rights, safety, or security.

Information may be shared where necessary to investigate suspected fraud, respond to disputes, enforce applicable terms, or protect the Foundation and its users, subject to applicable law.

We seek to limit disclosures to information reasonably necessary for the relevant purpose.